Customizing hybrid block pages

Administrator Help | Forcepoint Web Security | v8.5.x

When the hybrid service denies access to a resource, it serves a default block page. You can either use the default page, or modify the page text to suit your needs. For example, you could:

Add information about your organization's Internet use policies.

Provide a method for contacting Human Resources or a Forcepoint Web Security administrator about Internet use policies.

Add your organization's logo.

Customizing the logo

If you want to customize the logo that appears on a hybrid block page, create a directory named logo in the ssdata directory (by default, C:\Program Files\Websense\Web Security\bin\ssdata\ on Windows, or /opt/websense/bin/ssdata/ on Linux). Then place your logo file in that directory.

The logo must be a JPEG, GIF, or PNG file. If a file with one of these extensions exists in the logo directory, Sync Service detects it and sends the data to the hybrid service. The file must be greater than 0 KB and smaller than 50 KB for Sync Service to send it. Sync Service also detects when there is a newer version of the file and updates the version on the hybrid service. If there are multiple valid files in this directory, Sync Service uses the most recent file.

The Hybrid Service page displays the date and time that Sync Service sent a customized block page logo to the hybrid service (see Monitor communication with the hybrid service).

To stop using a customized logo file, delete the file from the logo directory.


	Note Clearing Use a custom block page title and message on the Hybrid Configuration > User Access page does not automatically remove the customized logo from your block pages. The logo file must be deleted from the logo directory for Sync Service to stop pushing the file to the hybrid service.

Customizing the text

On the Hybrid Configuration > User Access page, mark Use a custom block page title and message.

Enter the page Title and Message. This must be in plain text, with no HTML tags.

Click OK to cache your changes. Changes are not implemented until you click Save and Deploy.