Administrators can add new administrators, analysts, and Helpdesk admins in their organization.
Use the Settings dashboard to add an admin. Only administrators can add new admins.
Steps
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Go to Settings.
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Click the Add Admin button.
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On the dialog, enter the admins Name and Email address.
Note: The email address must be a valid address. This address is the sign-in name that will be used to access the portal and is used for password reset notifications.
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From the Role section, select whether the admin is an Administrator or Analyst or
Helpdesk. You must assign a role for every new admin.
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Click Save.
Result
The new admin is added to the admins table and will receive a welcome email containing a link that can be used to set a new password and multi-factor authentication.
