Enabling or disabling over the air updates

Enable over the air updates so that all your managed endpoints are updated to the latest the agent version or to a specific version of the agent.

If you prefer to update your endpoints on demand or manually, then you can disable over the air updates. Updates are enabled (turned ON) by default. Use the Settings > Endpoint > Over the air updates page to enable or disable updates.

Steps

  1. Go to Settings > Over The Air updates.
  2. Enable the toggle button based on platform:
  3. Once over the air updates are tuned on for a platform, administrators can:
    • Enable auto update on endpoints:
      • Select the Auto update to the latest available version. This silently installs the latest agent version on all the endpoints.
    • Update to a specific agent version on endpoints:
      • Select specific agent version from the Update to a specific version.
  4. In the confirmation message box, click OK to confirm your selection.

Next steps

To check the update status, open the Endpoint management page and check the Status column. If the update failed, you could download the log files by clicking the status to open the Details page, then clicking the Download icon.