Getting Started

Security Appliance Manager Help | Forcepoint Appliances | v2.0.x

The Forcepoint™ Security Appliance Manager is a browser-based console that provides a central, graphical interface for the configuration and management of your Forcepoint appliances.

The Forcepoint Security Appliance Manager allows you to configure appliance settings, monitor system performance, manage services, perform system backups, apply hotfixes and upgrade patches, and perform diagnostic tasks.

To learn to use the Forcepoint Security Appliance Manager, browse this guide or select one of the following topics as a launch point.

Navigating the
Security Appliance Manager

Configuring your appliances

Launching the Security Appliance Manager

Adding or deleting an appliance

Interface settings

DNS settings

Static IPv4 Routes table

Static IPv6 Routes table

Component Routes table

SNMP Setup and Configuration

Remote SSH Access

Remote Assistance

Configuration Summary

Backup and restore

Creating a filestore

Creating Custom groups

Bulk hotfix installation

Monitoring your appliances

Troubleshooting

Appliance status information

Related documents

The Forcepoint Security Appliance Manager must be installed on the machine that hosts the Forcepoint Security Manager (named TRITON Manager in versions 8.3.0 and earlier). For more information about the Forcepoint Security Manager, refer to the Security Manager Help document.

To install the Forcepoint Security Appliance Manager, refer to the Forcepoint Security Appliance Manager Installation Guide.

For the most recent release information, refer to the Forcepoint Security Appliance Manager Release Notes.

Launching the Security Appliance Manager

To launch the Forcepoint Security Appliance Manager:

Open a supported browser on any machine in your network and enter the following:

https://<IP_address_or_hostname>:9443/cm/

Substitute the IP address or hostname of the Security Manager machine. It is recommended that you use the IP address, especially when launching the Forcepoint Security Appliance Manager from a remote machine.

At the logon screen, enter your User name and Password, then click Log On.

The user name is admin. The password was set when the firstboot script was run, and can be changed via the Forcepoint Security Manager.

If you are unable to connect to the Forcepoint Security Manager from a remote machine, make sure that your firewall allows communication on that port.


	Note After nine (9) minutes of idle time, a messages displays, warning that your session will expire in one (1) minute.

Embedded help

Access embedded help from the Help drop-down at the top right area of the screen, in the Forcepoint Security Appliance Manager banner.

Click Help > Explain This Tab to open context-sensitive help for the active configuration tab.

Click Help > Filtering Panel to open help information for the filtering panel on the left side of the screen.

Click Help > Appliances Table to open help information for the Appliances table in the middle of the screen.

Click Help > Help Contents to display the complete embedded help contents. To find a topic, select one of the following tabs:

Contents

Double-click a book icon to expand that book's topics.

Click a table of contents entry to display the corresponding topic.

Enter a word or phrase and click Go.

Click an entry in the results list to display the corresponding topic.

Click Help > Support Portal to access the Forcepoint online support site. For more information, refer to the Technical support section of this document.

Click Help > About for product information.

Technical support

Click Help > Support Portal in the Forcepoint Security Appliance Manager to access the Forcepoint online support site. Technical information about Forcepoint software and services is available 24 hours a day, including:

a searchable Knowledge Base

product documentation

answers to frequently asked questions

For additional questions, click the Contact Support tab at the top of the page.

The contact page includes information for finding solutions, opening an online support case, and calling Technical Support.

For faster phone response, please use your Account ID, which you can find in the Profile section on the My Account page.

For telephone requests, please have ready:

Product subscription key

Access to the management console for your solutions

Familiarity with your network's architecture, or access to a specialist