Boldon James SharePoint Classifier extends Microsoft SharePoint Server 2016, SharePoint Server 2019 and SharePoint Online Document Libraries to provide Classifier functionality. It is designed to interoperate with Boldon James Email Classifier and Office Classifier products, allowing labelling information from these products, to be propagated and displayed in SharePoint, whilst also providing SharePoint the ability to edit and display this information on unlabelled items. The labelling configuration is seamlessly retrieved from an organisations pre-configured overarching Classifier configuration.
The SharePoint Classifier Item Sweeper Service monitors the SharePoint environment and acts on changes made by users on items in document libraries with SharePoint Classifier enabled.
· Windows Server 2016 or Windows Server 2019
· .NET 4.72 framework
Users must be logged on with administrator privileges.
3.2 Upgrading from Previous Versions
To upgrade from a previous version, follow these simple steps:
· Uninstall the old version.
· Install the new version.
3.3 Installation – User Interface
Run "setup.exe" from the installation media and follow the on-screen instructions.
3.4 Installation – Command Line
Installation of SharePoint Classifier Item Sweeper Service using the command line is not supported.
Navigate to 'Control Panel' > 'Programs and Features'. The entry "Boldon James SharePoint Classifier Item Sweeper Service" appears in the list of installed programs. Select it and click 'Uninstall'. Confirm this operation when prompted and the product will be removed.
The quarantine list must be in the same site collection as the document libraries that are using it. Document libraries cannot use a quarantine list outside of their site collection. If a quarantine list outside of the site collection is used then quarantining will fail because the item cannot be moved to the quarantine list.
SharePoint document library items can be classified individually. It is not possible to classify multiple items at the same time using SharePoint Classifier. If multiple items need to be classified simultaneously, it is recommended that Boldon James Power Classifier for SharePoint be used.
Refer to the SharePoint Classifier Administration Guide for configuring this product.
· CSD 00010995 - A document’s unique permissions are reset to inherited after a label is applied.
· Support for SharePoint 2019.
· Support for SharePoint Modern Experience in document libraries.
· Optional automatic enabling of SharePoint Classifier on new SharePoint sites and libraries.
· Support for synchronising existing document library items with SharePoint Classifier views at a site collection and site level rather than just a document library level.
· Optional quarantine for documents that fail Classifier mandatory rule checks.
The first version of SharePoint Classifier
· CSD 00007547 – Exception with Encrypted File Causes File to be Permanently Checked Out
The Boldon James Technical Support Team is available to offer help and advice on all of the Boldon James products to existing customers. From inception of a project, right through to final delivery and beyond into the maintenance phase, our team of experienced Support Engineers are ready to give assistance when required.
· Standard telephone support is available between the hours of 09:00 and 17:30 GMT, excluding weekends and UK Public Holidays.
· We support many global customers from our UK base and have a local technical support across our key territories.
· Premium Support, including out-of-hours coverage and/or worldwide technical support, can be provided by special arrangement.
North America
Support information for Classifier customers
· Classifier Support: +1 866 8107 116
APAC
Support information for Classifier customers
· Classifier Support: +44 (0) 3333 444 739
What can you expect?
· Product updates to correct software faults identified within supported software and new enhancements to supported software as they are made available.
· Issues reported either by telephone or email are recorded on our central database and assigned to one of our Support Engineers to follow up.
· Please give as much information as possible when logging a call to ensure that it is given the correct priority.
All calls are dealt with in a prompt and efficient manner, but should you wish to escalate any issues, please feel free to speak to our Support Manager.