Deploy – uninstall

Uninstall Neo on Windows endpoints. Neo is a cloud-managed endpoint that runs on both Windows and Mac.

Complete the following steps to uninstall Forcepoint Neo on a Windows endpoint.

Steps

  1. On the MECM server, open the Microsoft Endpoint Configuration Manager, and navigate to the Software Library and go toOverview > Application Management > Applications.
  2. Next, click on Forcepoint Neo application. In the bottom pane select Deployments tab, and then right click on your deployment and select Delete.
  3. Next, right-click on the Forcepoint Neo application to select Deploy to open the Deploy Software Wizard.
  4. Click Browse.. to select the collection for deployment and then select the device collection for deployment.
  5. Click Add to add distribution point and select the distribution point.
  6. On the Deployment Settings tab, in the Action drop down, select Uninstall.
  7. Next, enter the Scheduling, User experience, and Alert details as follows:
  8. Click Next and then Close.

Result

The uninstall process can take about five minutes. When the uninstall is in progress, the endpoint status on the Endpoint management screen in Dynamic User Protection changes from Running to Neo uninstall in progress. When the uninstall is complete, the status changes to Neo uninstalled.