Update Neo on demand

On demand updates for Neo allows administrators to update all of the managed endpoints on your schedule. This update method silently updates all endpoints and does not require any intervention from your end users.

When a Neo update is available and automatic updates are turned OFF, an Update available button is shown on the Settings page.

Steps

  1. Go to Settings > Endpoint.
  2. Click Update available.
  3. In the Update to latest Neo version dialog box, select the Neo endpoints you want to update: Windows, Mac, or both.
  4. Click Update now.
    Note: On demand updates apply to all of your managed endpoints. You can not choose to update a specific subset of your managed endpoints. To update only a subset of your managed endpoints, you need to update each endpoint manually.

Next steps

To check the update status, open the Endpoint management page and check the Status column. If the update failed, you can download the log files by clicking the status to open the Details page, then clicking the Download icon.