Download Neo agent

These instructions detail the steps for downloading Neo agent from the Neo cloud portal.

Install the Neo agent using the installer, downloaded from the Neo cloud portal.


  1. Login to the Neo cloud portal.
  2. Click on the top right Download Neo icon from one of the following Neo cloud portal screens:
    • Homepage
    • Dashboards
    • Investigation
    • Endpoint Management
    • Policy
    • Settings
  3. From the dialog box, select one of the following platform options:
    • Windows
    • MacOS
  4. The installer zip file is downloaded to your default downloads folder (usually C:\Users\<username>\Downloads).