Generate master release code

Generate a temporary master release code to perform restricted actions on endpoints.

Use the option Master Release Code on the Settings dashboard to generate a master release code.

Steps

  1. Go to Settings > >Neo endpoint.
  2. Under the widget Master Release Code, click the button to generate the master release code.
  3. Copy the release code with the time frame that suits the user need.
  4. Email the code to the user. The release code allows the user to uninstall the Neo endpoint and unlocks the Neo diagnostic tool. This option is also available for Forcepoint Cloud Security Gateway customers.