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Product updates
Details of new and updated features, as well as known and resolved issues for Dynamic User Protection.
Previous updates
Override user risk score

Forcepoint Neo Platform
ForcepointNeo is a cloud-managed, highly efficient endpoint monitoring platform that runs on Windows and macOS.
Neo agent installation
Following instructions detail the steps for installing Neo agent on the endpoints in your organization. Follow these steps only if you are a new user of Forcepoint Neo. If you are deploying both Forcepoint Neo and Forcepoint DLP, follow the installation steps for Risk-Adaptive DLP.
Neo update
If you have previously installed Neo on your endpoints, you can update to the latest version manually, automatically when a new version is available, or on demand to meet your schedule.
Using Neo with Forcepoint Cloud Security Gateway
The Neo endpoint provides the capability to send data to Forcepoint Web Security Cloud for analysis through either a proxy connection or a direct connection.
Using Risk-Adaptive DLP
Risk-Adaptive DLP ingests Forcepoint DLP data into Forcepoint Dynamic User Protection to perform user-centered modeling and analytics to profile user risk.
SAML SSO Configuration
Neo cloud portal supporting login via SAML identity providers. This helps the user to login to the Neo cloud portal using SSO. It improves the Neo cloud portal user access experience and eases cross-platform login.
Configuring Neo cloud portal with Amazon S3 bucket
Complete the following steps to configure the Neo cloud portal with the Amazon S3 bucket. This allows replicating the objects like Alerts, Events, or Audit logs from the Neo cloud portal to the Amazon S3 buckets.
Sign in to the management portal
Signing in to the ForcepointNeo portal with multi-factor authentication ensures that your account remains secure.
Dashboards
The Dashboards provide overview on user, endpoint and devices activity.
Investigation
Investigation displays a list of all your end-users, allowing you to view and filter all their activities at a glance or to drill down for further information.
Endpoint management
The Endpoint management dashboard is used to view and manage your endpoints.
Policy
Settings
The Settings dashboard provides access to user configuration for your organization. Administrators can use this dashboard to set up accounts and view tenant information. Analysts do not have access to this dashboard.
Export data from ForcepointNeo portal
Generate PDF or CSV reports on users, devices, alerts, and endpoints.
Neo release code
Enhanced protection for Forcepoint Neo endpoints using a release code.
Product updates
Details of new and updated features, as well as known and resolved issues for Dynamic User Protection.
- What's new?
  New features and product updates added in this release.
- Previous updates
  - Support macOS Ventura
    macOS support extended in Neo 22.12.
  - Sign in with SAML identity providers
  - Customize IoB
  - Neo integration with Amazon S3
  - Pseudo-anonymization
  - Neo 22.10 Maintenance
  - Risk Adaptive Device Control
  - Override user risk score
  - Default domain for local users
  - New India primary region
  - Neo v22.05.01 Hotfix
  - Neo 22.05 Maintenance
  - Neo 22.04 Maintenance
  - New home page
  - Import and export of policy access rules
  - Bulk enable or disable of access rules
  - New device usage widget
  - Enhanced Audit log view
    Audit log view is enhanced.
  - Usability Improvements
  - Device control for removable storage
    Device control prevents data loss via removable storage devices (set the device to read-only), and can protect the endpoints from data copied to the endpoint from removable storage devices.
  - Audit log for cloud portal activities
  - Helpdesk role
  - Web control improvements
    Improved Neo web control interoperability.
  - Neo settings improvements
    Administrators can control ForcepointNeo endpoint operational mode from the ForcepointNeo cloud portal, for advanced troubleshooting and compatibility with 3rd party applications.
  - Persistent user risk score
    For a specific domain user, who has logged on with more than one endpoint, the risk score will be synchronized.
  - OTA updates improvements
  - Neo v22.01 Hotfix
  - Alert Investigation
    New alerts tab from Investigation page.
  - Native support for Apple M1 processors
    Apple processor support extended in Neo 21.11.
  - Support macOS Monterey
    macOS support extended in Neo 21.11
  - Link to Alerts from User overview dashboard
    Navigation to alerts investigation view from User overview dashboard.
  - Deletion of multiple endpoints
    Bulk deletion of multiple endpoints.
  - User experience and performance improvements
    General user experience and performance improvements.
  - Neo v21.10.01 Hotfix
    Forcepoint Neo 21.10.01 is a hotfix release that contains performance improvements and several bug fixes.
  - Endpoint dashboard
    The Endpoint overview dashboard displays high-level view of the status of Neo endpoints in your organization.
  - Neo release code
    Enhanced protection for Neo endpoints. A release code is now required to uninstall the Neo endpoint.
  - Export data from Neo portal (PDF and CSV format)
    Generate PDF and CSV reports on user activity and Neo endpoints from dashboard widgets and data tables.
  - Support Cloud Security Gateway end user control
    Allows Forcepoint Cloud Security Gateway end users to disable or enable the Neo web control.
  - Improved Cloud Security Gateway allow-list security checks
    Neo web control now checks for both the original process file name as well as the current process file name.
  - Neo endpoint support for hybrid web
    Neo endpoint supports hybrid web customers.
  - Silent login to Neo portal
    Access the Neo portal from Forcepoint Cloud Security Gateway without entering login credentials.
  - Neo diagnostic tool
    Neo diagnostic tool is used by Forcepoint support to troubleshoot issues on the endpoint.
  - Neo v21.06.01 Hotfix
    Added 16-August-2021 Forcepoint has released a hotfix for Neo that contains performance improvements and product improvements.
  - Management portal improvements
    Added 14-July-2021 This release adds usability enhancements to the management portal, including updates to the appearance and functionality of the Executive overview, Investigation, and Endpoint management dashboards.
  - Neo classifier
    Added 14-July-2021 This version adds a new Neo classifier for Windows and macOS endpoints.
  - Neo integration with Forcepoint Web Security Cloud (Mac)
    Added 14-July-2021 Forcepoint Web Security Cloud customers can now install Neo on Mac endpoints to analyze web traffic through either a proxy connection or a direct connection. Neo for macOS is only supported on Intel endpoints running Big Sur 11. Neo is not supported on endpoints running the M1 chipset.
  - Neo integration with Forcepoint Web Security Cloud (Windows)
    Added 14-Apr-2021 Forcepoint Web Security Cloud customers can now install Neo to analyze web traffic through either a proxy connection or a direct connection. This release supports Neo installation on Windows endpoints.
  - Enhanced integration with Forcepoint DLP
    Some issues have been fixed and integration with Forcepoint DLP is improved.
  - Support for Virtual Desktop Infrastructure for Windows
    Added 14-July-2021 This release adds support for Virtual Desktop Infrastructure (VDI) for Windows.
  - Analyst role added
    Added 25-Mar-2021 This update adds a new type of management portal user, Analyst, and adds information to the Settings dashboard.
  - Improved performance and management portal updates
    Added 25-Mar-2021 Usability enhancements to the management portal include improved performance and updates to the Endpoint management dashboard.
  - Automatic and on-demand Neo updates
    Added 15-Feb-2021 If you have previously installed Neo on your endpoints, you can update to the latest version manually, automatically when a new version is available, or on demand to meet your schedule.
  - macOS support
    Added 15-Feb-2021 This update introduces support for installing Neo on macOS endpoint machines.
  - Neo endpoint status reporting
    Added 15-Feb-2021 The Endpoint management dashboard now displays the Neo agent status for each endpoint.
  - Investigation enhancements
    Added 15-Feb-2021 This update enhances the Investigation dashboard with an improved design, filtering, and additional information.
  - Sign in with multi-factor authentication
    Added 15-Feb-2021 Multi-factor authentication is now available when signing in to the Dynamic User Protection management portal.
  - Corrections and improvements
    Added 10-Dec-2020 Dynamic User Protection version 20.12 is a correction release that includes improvements and fixes, some requested by our customers.
  - Initial release of Forcepoint Dynamic User Protection
    Added 06-Oct-2020 Forcepoint is pleased to announce the initial release of Forcepoint Dynamic User Protection, a user activity monitoring solution designed to alert organizations of risky user behavior so they can protect data and reduce risks.
  - Windows 11 support
    This update introduces support for installing Neo on Windows 11.
- Known and resolved issues
  Refer to the Forcepoint Knowledge Base for details of current known issues and former issues that have been resolved.

Override user risk score

Forcepoint Neo administrators can now edit the user risk score manually and set the duration for which the risk score will be applicable from the Investigation view.

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Published 1 June 2023