Install Neo agent: Windows (Manual)

Install Neo agent on Windows endpoints. Forcepoint Neo is a cloud-managed endpoint that runs on both Windows and Mac.

Install the Neo agent using the installer, downloaded from the Neo cloud portal.

Requirements for Neo agent installation:

  • Administrator credentials on the endpoint machine.


  1. Unzip the installer downloaded.
  2. Double-click the Installer.exe, then click Yes. It will initiate a silent installation process.
  3. The installation process takes 30 seconds approximately, once the installation is complete, the icon can be found on the system tray.
  4. To verify successful installation:
    1. Verify the Neo agent installation logs in the following path: C:\ProgramData\Forcepoint.
    2. The successful install logs from neo_install.log.
    3. The following services will be installed:
      • Forcepoint Neo Common Service
      • Forcepoint Neo Network Service
      • Forcepoint Neo Protection Service