The fallback mode is used when Neo cannot connect to either the cloud proxy for the proxy connect mode or the disposition server for the direct connect mode.
The fallback mode is configured in the web policy on the Cloud Security Gateway portal. The connection mode is set per policy and different policies can have different connection
modes. For more information, see the Endpoint tab topic in the Forcepoint Cloud Security Gateway Portal Help available on the Forcepoint support website.
Steps
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Sign in to the Forcepoint Cloud Security Gateway portal.
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Go to .
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In the Policies section, click a Policy Name to edit the policy.
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Go to the Endpoints tab.
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Under Neo Configuration, select the fallback mode:
- Open: Web traffic bypasses Neo and goes directly to the Internet. In Open fallback mode, Neo is not providing any monitoring or protection of your
organization’s web traffic. All attempts to access the Internet are allowed.
- Closed: Neo stops all web traffic from accessing the Internet. All attempts to access the Internet are blocked.
- Safe: Neo blocks or allows web traffic based on web policies cached on the local endpoint. This option is not available if the connection mode is set
to Proxy Connect.
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Click Save.