# Create an emergency administrator account

If none of the administrators can log to the SMC Client because of account-related issues, you can create an emergency administrator account.

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## Steps

1. On the command line of the Management Server computer, stop the Management Server service.
2. Create an account with unrestricted permissions (superuser) using the `sgCreateAdmin` script (located in the <installation directory>/bin folder).
   Note: If you installed the Management Server in the C:\Program Files\Forcepoint\SMC directory in Windows, some program data might be stored in the C:\ProgramData\Forcepoint\SMC directory.

## Result

You can now log on to the SMC Client using this account, change passwords, and create new accounts normally.