Deploying Forcepoint F1E agents and the Neo agent on an endpoint machine

Neo is a new endpoint agent that communicates with the new Forcepoint DynamicUser Protection solution. Neo is not a Forcepoint F1E agent.

If you plan to install the Neo agent along with one or more Forcepoint F1E agents on an endpoint machine, they must be installed in the following order:
  • Install the Forcepoint F1E agents (v20.09 or later) through the package builder.
  • Install Neo.

If you install Neo before Forcepoint F1E, then Forcepoint F1E uninstalls Neo. There is one exception: The Forcepoint F1E does not uninstall Neo if the Forcepoint F1E package contains Forcepoint DLP Endpoint. The Forcepoint DLP Endpoint and Neo installation is a supported installation for Risk-Adaptive DLP,which combines the on-premises capabilities of Forcepoint DLP with the cloud-based capabilities of Forcepoint Dynamic User Protection.

If you install Forcepoint DLP Endpoint and Neo on the same Windows endpoint machine, the Neo icon is hidden on the Windows system tray. The Neo information is available in the Forcepoint F1E Diagnostics Tool when you open it from the Forcepoint F1E icon on the Windows system tray. If you install other Forcepoint F1E agents (such as the Proxy Connect Endpoint) and Neo on the same endpoint machine, each installation adds a separate Forcepoint icon to the Windows system tray.

For detailed information about installing endpoint agents for Risk-Adaptive DLP using the package builder, as well as using and configuring Forcepoint Dynamic User Protection, see the Forcepoint Dynamic User Protection Help.