Installing Forcepoint F1E agents and Neo together on an endpoint machine

Neo is a new endpoint agent that communicates with the new Forcepoint Dynamic User Protection solution. Neo is not a Forcepoint F1E agent. If you plan to install the Neo agent and one or more Forcepoint F1E agents on a Windows or Mac endpoint machine, they must be installed in the following order:

Steps

  1. Install the Forcepoint F1E agents through the package builder.
  2. Install Neo.

    If you install Neo before Forcepoint F1E, then Forcepoint F1E might uninstall Neo if Forcepoint DLP Endpoint is not installed on the endpoint machine.

    When both Forcepoint DLP Endpoint v21.09 and Neo are installed on the same endpoint machine, they share a single Forcepoint icon. The Neo icon is not available, because the Neo system information is available in the Forcepoint One Endpoint Diagnostics Tool.