Upgrade steps for Mac

Option 1: Auto-update

Note: The wepsvc service must be running on the endpoint machine for auto-update to run properly.

For Mac operating system users, Forcepoint Endpoint can automatically deploy newer versions to browsers without involvement from administrators.

  1. In the Forcepoint Security Portal, go to Web > Policy Management > Policies. Under the policy you wish to view, open the Endpoint tab.
  2. Under Endpoint Installation and Enable automatic updates for these endpoint clients, select the Mac check box for either Proxy Connect or Direct Connect.
  3. Click Submit.
    Important:

    The new Forcepoint F1E cannot be downgraded to the older, conventional version.

    If you auto-update to Forcepoint Web Security Endpoint v21.09 and need to downgrade to an earlier version, you must manually remove the new Forcepoint F1E version before you install the older, conventional version.

Option 2: Download the new endpoint installation package from the Forcepoint Security Portal

To upgrade Forcepoint Web Security Endpoint manually on a single machine, follow these steps for installing the latest version:

  1. Log on to the Forcepoint Security Portal.
  2. Go to Web > Settings > Endpoint.
  3. Click Set Anti-Tampering Password to set the anti-tampering password if you have not already done so. For more information about creating an anti-tamper password, see Guidelines for creating an anti-tampering password.
  4. Enter and confirm your anti-tampering password, then click Submit.
  5. Under Endpoint Client Download, select either the Proxy Connect or Direct Connect Endpoint type, and then select Mac from the Platform drop-down menu. You can deploy a combination of Direct Connect and Proxy Connect Endpoint clients in your organization if desired. However, only one type can be installed on an individual endpoint machine.
  6. Click on the version number to download the Forcepoint Web Security Endpoint zip file.
  7. When you download Forcepoint Web Security Endpoint, it should include the WebsenseEndpoint.pkg file along with a file called HWSConfig.xml, which is specific to your account. This file needs to be in the same directory as the .pkg file for the Endpoint software to successfully install.

    Note that if you wish to use Forcepoint Web Security Endpoint over port 80 for proxying and PAC file retrieval, you need to do the following before installing the Endpoint software:

    • Ask your Forcepoint support representative to add the “Send HWS endpoint to port 80” template to your account. You can add this template to specific policies or globally.
    • Change the HWSConfig line from the following:

      <PACFile URL=“http://webdefence.global.blackspider.com:8082/proxy.pac” /> to this:

      <PACFile URL=“http://pac.webdefence.global.blackspider.com/proxy.pac” />

      By applying this template, you also move any endpoint machines that are already installed to port 80.

  8. Double-click the installation package to open an introductory screen for the installer. Click Continue for step-by-step instructions on the installation process.
  9. When you reach the “Standard install on Macintosh HD” screen, click Install to begin the installation process.

    You must install Forcepoint Web Security Endpoint on the local hard disk. You can change the installation location on this screen by clicking Change Install Location.

  10. Enter a user name and password for a user with administrator rights to install the software.

    If the installation process fails, check that the HWSConfig.xml file is present and is in the correct format if you have edited it.

  11. A confirmation screen informs you if the installation is successful. Click Close.