Deploying Forcepoint F1E agents and the Neo agent on an endpoint machine

Neo is a new endpoint agent that communicates with the new Forcepoint Dynamic User Protection solution. Neo is not a Forcepoint F1E agent.

If you plan to install the Neo agent along with one or more Forcepoint F1E agents on an endpoint machine, they must be installed in the following order:
  • Install the Forcepoint F1E agents (v20.09 or later for Windows and v21.03 or later for Mac) through the package builder.
  • Install Neo.

If you install Neo before Forcepoint F1E, then Forcepoint F1E uninstalls Neo. There is one exception: The Forcepoint F1E does not uninstall Neo if the Forcepoint F1E package contains Forcepoint DLP Endpoint. The Forcepoint DLP Endpoint and Neo installation is a supported installation for Risk-Adaptive DLP (Windows only).