Upgrading from a conventional Forcepoint Endpoint Context Agent (v1.4 or earlier)

To upgrade your existing version of Forcepoint ECA:

Steps

  1. Make sure you have Forcepoint NGFW v6.11 or later installed and functioning.
  2. Uninstall the earlier version of Forcepoint ECA to remove all Forcepoint ECA files (including the configuration file) from the endpoint machine.
  3. Restart the endpoint machine.
  4. Download the latest package builder from the Forcepoint Support site:
    1. Log on to the Forcepoint Downloads page.
    2. Do one of the following:
      • In Products select Data Loss Prevention (DLP), and in Product Options select Endpoint (DLP).
      • In Products select Web Security, and in Product Options select Endpoint (Web).
      • In Products select Next Generation Firewall (NGFW), and in Product Options select Endpoint (NGFW).
    3. Select the desired package builder.
      The Product Installer view opens.
    4. Click Download.
      A ZIP file named ForcepointOneEndpointPackage.zip downloads.
  5. Open ForcepointOneEndpointPackage.zip.
  6. Run WebsenseEndpointPackageBuilder.exe to generate a new Forcepoint ECA installation package. You must provide the local folder location for your configuration file in the package builder on the Profile Path screen.
  7. Deploy the v23.11 installation package to each endpoint machine using one of the methods described in the Installation and Deployment Guide for Forcepoint F1E.