Removing the duplicate EndpointID value on deployed endpoint machines

If you deployed the image without removing the EndpointID, you can remove it after deployment:

Steps

  1. On the endpoint machine, stop the F1E services.
  2. As Domain/Administrator, open regedit.
  3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Forcepoint\Agent\.
  4. Delete the value for DWORD "EndpointID".

    WARNING: Do not delete the entire EndpointID DWORD, just the value.

  5. Restart the F1E services (or restart the machine) to generate a new "EndpointID" GUID value.