Upgrade steps for Mac

Option 1: Auto-update

Note: The wepsvc service must be running on the endpoint machine for auto-update to run properly.

For Mac operating system users, Forcepoint Endpoint can automatically deploy newer versions to browsers without involvement from administrators.

  1. In the Forcepoint Security Portal, go to Web > Policy Management > Policies. Under the policy you wish to view, open the Endpoint tab.
  2. Under Endpoint Installation and Enable automatic updates for these endpoint clients, select the Mac check box for either Proxy Connect or Direct Connect.
  3. Click Submit.
    Important:

    The new Forcepoint F1E cannot be downgraded to the older, conventional version.

    If you auto-update to Forcepoint Web Security Endpoint v24.11 and need to downgrade to an earlier version, you must manually remove the new Forcepoint F1E version before you install the older, conventional version.

Option 2: Download the new endpoint installation package from the Forcepoint Security Portal

To upgrade Forcepoint Web Security Endpoint manually on a single machine, follow these steps for installing the latest version:

  1. Log on to the Forcepoint Security Portal.
  2. Go to Web > Settings > Endpoint.
  3. Click Set Anti-Tampering Password to set the anti-tampering password if you have not already done so.
  4. Enter and confirm your anti-tampering password, then click Submit.
  5. Under Endpoint Client Download, select either the Proxy Connect or Direct Connect Endpoint type, and then select Mac from the Platform drop-down menu. You can deploy a combination of Direct Connect and Proxy Connect Endpoint clients in your organization if desired. However, only one type can be installed on an individual endpoint machine.
  6. Click on the version number to download the Forcepoint Web Security Endpoint zip file.
  7. Double-click the installation package to open an introductory screen for the installer. Click Continue for step-by-step instructions on the installation process.
  8. When you reach the “Standard install on Macintosh HD” screen, click Install to begin the installation process.

    You must install Forcepoint Web Security Endpoint on the local hard disk. You can change the installation location on this screen by clicking Change Install Location.

  9. Enter a user name and password for a user with administrator rights to install the software.
  10. A confirmation screen informs you if the installation is successful. Click Close.