File scan issue

If a file scan-related issue is observed, check if the below-mentioned services are active on the manager.

  • amd-monitor.service
  • tts.service
  • triage-frontend.service

Service status can be checked by running the following command as root user on the manager:

systemctl status amd-monitor.service tts.service triage-frontend.service

If any of the above services are not active or not functioning as desired, run the following command to restart that specific service:

systemctl restart <service>