Technical support
Click in the Forcepoint Security Appliance Manager to access the Forcepoint online support
site. Technical information about Forcepoint software and services is available 24 hours a day, including:
- a searchable Knowledge Base
- product documentation
- answers to frequently asked questions
For additional questions, click the Contact Support tab at the top of the page.
The contact page includes information for finding solutions, opening an online support case, and calling Technical Support.
For faster phone response, please use your Account ID, which you can find in the Profile section on the My Account page.
For telephone requests, please have ready:
- Product subscription key
- Access to the management console for your solutions
- Familiarity with your network's architecture, or access to a specialist