Restoring your web protection configuration

When you restore your Forcepoint Web Security or Forcepoint URL Filtering configuration, make sure that you are restoring data for the components that exist on the current machine.

If the machine was rebuilt after, for example, a serious hardware failure, make sure that you have installed only the components that previously resided on the machine. The backup process can only restore configuration information for components that were present on the machine when the backup file was created.

Also, remember that cross-platform backup and restore (from Windows to Linux, for example) is not supported.
  • When you restore your web protection configuration, also restore a Forcepoint Security Manager configuration from the same time period.
    • Review How do I back up or restore web protection components and the Forcepoint Security Manager?, before you begin.
    • See How do I back up and restore the Forcepoint management infrastructure?.
  • After restoring the configuration on the Policy Broker machine, restart all web protection services in your deployment.
  • Make sure that all services are running after the restore process. Manually start any services that remain stopped.

To restore a previous configuration:

Steps

  1. Make sure that all administrators are logged off of the Forcepoint Security Manager.
  2. Do one of the following:
    • (Windows) Navigate to the bin directory (C:\Program Files or Program Files (x86)\Websense\Web Security\bin\).
    • (Linux) Navigate to the bin directory (/opt/Websense/bin/) and enter the following command:
      export LD_LIBRARY_PATH=.
  3. Enter the following command to initiate the restore process: 
    wsbackup -r -f <archive_file_name>.tar.gz
    Important: The restore process may take several minutes. Do not stop the process while restoration is underway.

    The Backup Utility saves some files used for communication with third-party integration products. Because these files reside outside the Forcepoint directory structure, you must restore them manually, by copying each file to the correct directory.

    Files that must be restored manually include:
    File name Restore to
    isa_ignore.txt Windows\system32
    ignore.txt Windows\system32\bin