Other fingerprinting errors
Steps
- Try opening a file share from the Crawler machine.
- Check PANTFSMonitor logs on the Crawler machine:
- Certain files may be too large (> 20 MB)
- File may be in use (Error code 5 or 32)
- Access to directory can be denied (Error code 5)
- Open the Properties for the policy and make sure you can view Sample Data. If the database is under heavy use, try to fingerprint a replica.