Error handling
The following are instructions and recommendations for some of the errors you might encounter:
Error message | Details | Handling |
---|---|---|
No CASB policy is defined, or a CASB policy is configured incorrectly. Enable the CASB policy and select either Download or Upload user action in the CASB portal. |
In DLP Cloud Proxy Status column |
In the CASB portal do one of the following:
Without one of these configurations, no transaction is sent by DLP to data inspection. For more information, see the Forcepoint CASB documentation. |
CASB gateway doesn't exist. Contact Forcepoint support. | One of the following issues might have occurred:
|
Contact Forcepoint Technical Support. |