Activate DLP Cloud Applications channels after a Forcepoint DLP upgrade

After you upgrade Forcepoint DLP, you must recheck the license and components to make sure that everything is working properly, and then redeploy the configuration to Data Protection Service.

If you do not complete these actions, the integration with Forcepoint CASB will not be activated after the upgrade, even though you are connected to the Forcepoint CASB portal. When you are done, you can verify that your cloud channels are being analyzed by Data Protection Service.

Recheck the license

  1. In the Forcepoint Security Manager, go to DATA > Settings > General > Services, then select the Cloud Applications tab. The DLP Cloud Proxy license status is Unknown.

  2. Click Recheck license. The status changes to Supported.

Connect to Data Protection Service or verify existing connection

To connect, request a new unique JSON file from Forcepoint Technical Support in order to successfully connect to Data Protection Service post-upgrade. Upload the JSON file and check the connection status. For more information on how to connect and to check connection status, see Connect Data Protection Service in the Forcepoint Security Manager (mentioned below).

Verify analysis by Data Protection Service

  1. Deploy a policy configuration to Data Protection Service.
  2. Go to the incident report for either the DLP Cloud API or Cloud Data Discovery channel, and verify that the Analyzed by field displays “Data Protection Service”.

For more information, see the knowledge article “Confirming successful switch from Data Agent to Data Protection Service”.