Common Errors
Errors may happen during hotfix installation.
| Error | Description |
|---|---|
| Administrative permissions required | Run the installer as an administrator. |
| DLP version mismatch | In case the running hotfix Installer is designed for a different DLP version than the one installed on the local machine, an error will be raised and the installer will be terminated. |
| Database connection problem | In case there is a database connection problem, the installer will be terminated and an error will be printed to the console. |
| The hotfix version is already installed | While trying to install the same hotfix version that is already installed on the system, the installer will be terminated. |
| The system has already been reverted | In case you are trying to run the installer with revert operation and the system is already reverted. |
| The system is running a newer hotfix version | In case you are trying to install an older hotfix version than the current running one, a message will be displayed in the console asking you to install a newer version of the hotfix. |
| DLP system is waiting for a policy update | If the system is waiting for a policy update, which usually happens after an upgrade, the installer will terminate and ask to update all policies before re-execution. |