Supplemental server prerequisites

Before you begin

Before installing a Forcepoint DLP server, ensure that all of the following prerequisites are met:

Steps

  1. Set the installation partition to 1 NTFS Partition.
  2. Configure Regional Settings to match the primary location (the location of the management server). If necessary, add supplemental language support and adjust the default language for non-Unicode programs.
  3. Configure the network connection to have a static IP address.
  4. Make sure that the server hostname does not include an underscore sign.
  5. Enable Short Directory Names and Short File Names (see support.microsoft.com/kb/121007).
  6. Create a local administrator to be used as a service account.

    If the deployment includes more than one Forcepoint DLP server, use a domain account (preferred), or the use same local user name and password on each machine. Do not change the service account.

  7. Be sure to set the system time accurately on the server.
  8. Exclude the following directories from antivirus scanning:
    • The folder where Forcepoint DLP was installed. For supplemental servers, this is Program Files (x86)\Websense\, by default.
    • *:\Inetpub\mailroot\*.* - (typically at the OS folder)
    • *:\Inetpub\wwwroot\*.* - (typically at the OS folder)
    • C:\Documents and Settings\<user>\Local Settings\Temp\*.*
    • %WINDIR%\Temp\*.*
    • The forensics repository (configurable; defaults to the product installation directory)
  9. If a Lotus Notes client is installed on the machine (to allow fingerprinting and discovery on a Lotus Domino server), be sure to:
    1. Create at least one user account with administrator privileges for the Domino environment. (Read permissions are not sufficient.)
    2. Be sure that the Lotus Notes installation is done for “Anyone who uses this computer.”
    3. Connect to the Lotus Domino server from the Lotus Notes client.
  10. Ensure that the Microsoft Visual C++ redistributable version 2022 (or later) is installed before installing the Forcepoint DLP Manager.