Removing email protection components

Before you begin

Applies to:
  • Forcepoint Email Security, v8.5.x

Steps

  1. If the Forcepoint Security Installer is not yet running:
    • If installation files were saved after the initial installation, use the Forcepoint Security Setup link (on the Start screen or in the Start > Forcepoint menu) to start the installer without having to re-extract files.
    • If the installation files were not saved, double-click the installer executable.
  2. In Modify Installation dashboard, click the Remove link for Email Protection Solutions.
    The Email Protection Solutions uninstaller starts.
  3. On the Uninstall screen, click Next.
  4. On the Remove Components screen, choose whether you want to uninstall all or specific email protection system components and then click Next.
  5. The Summary screen verifies your uninstall selections. If the summary is not correct, click Back and change your selections. If the summary is correct, click Uninstall.
  6. The Uninstall Email Protection Solutions screen appears, showing removal progress.
    The following message may appear:

    The Email Log Database already exists. Do you want to remove it?

    Clicking Yes removes the database. Clicking No keeps the database and proceeds with removing components.

    Forcepoint Email Security only:
    • You will lose current email log data if you remove the database. If you want to keep this data, back up the esglogdb7x and esglogdb7x_n databases. See your SQL Server documentation for backup instructions.
    • If you remove the database, any currently quarantined email will no longer be accessible. If you plan to reinstall the Email Security module of Forcepoint Security Manager elsewhere to use with the same email appliance and want access to currently quarantined email after reinstalling, do not remove the database.
  7. On the Components Removed screen, click Done.
  8. You are prompted to restart the machine. A restart is required to complete the uninstall process.