Updating the operating system on an existing web protection machine

If the existing web protection machine meets the hardware specifications for v8.5.x, and you want to update the operating system in place, rather than moving to a new machine, use the following procedure to make sure that your policies and system configuration are preserved.

1. Run the Backup Utility on each machine that includes web protection components.
   • Windows: Navigate to the bin directory (C:\Program Files or Program Files (x86)\Websense\Web Security\bin) and enter the following command:

     wsbackup -b -d <directory>

   • Linux: Navigate to the /opt/Websense/ directory and enter the following command:

     ./wsbackup -b -d <directory>

   Replace <directory> with the destination path for the backup archive.

2. Run the Forcepoint Management Infrastructure backup process.
   • Go to Start > Windows Administrative Tools > Task Scheduler and select Task Scheduler Library.
   • If the Websense Triton Backup task is disabled, right-click the task and select Enable.
   • Right-click the Websense Triton Backup task and select Run.

   The file is saved in the C:\EIPBackup directory by default.

3. Save the backup file or files in a safe location on another machine or device.
4. Update the operating system on the machine.

Depending on the operating system that you are upgrading, web protection software may continue to run normally, or may be damaged or completely removed from the machine.

If there is a problem with web protection software on the machine:

1. Uninstall and reinstall the affected components, keeping the same web protection software version that existed before the operating system changed.
2. Verify that web protection services or daemons are running as expected.
3. Copy the backup file or files created in previous procedure to the web protection machine.
4. Use the Backup Utility to restore your policy and configuration settings from backup.
   • Windows: Navigate to the bin directory (C:\Program Files\Websense\bin or C:\Program Files\Websense\Web Security\bin) and enter the following command:

     wsbackup -r -f <path>\<file>.tar.gz

   • Linux: Navigate to the /opt/Websense/ directory and enter the following command:

     ./wsbackup -r -f <path>/<file>.tar.gz

   Replace <path> with the location of the file and <file> with the file name. The file name always ends with a .tar.gz extension.

5. Restore your Forcepoint Management Infrastructure settings from backup.
   1. Go to Start > Windows Administrative Tools > Services.
   2. Right-click the following service and select Stop.
      • Websense TRITON Unified Security Center
      • Websense TRITON Web Server
      • Websense TRITON - Web Security
   3. Open the Windows Control Panel and click Programs, then Programs and Features.
   4. Select Forcepoint Management Infrastructure, then click Uninstall/ Change.
   5. When asked if you want to modify, repair, or remove Forcepoint Management Infrastructure, select Modify, then click Next until you get to the Restore Data from Backup screen.
   6. Mark the Use backup data box, then click Browse to locate the backup folder.
   7. Click Next until the restore process beings.
   8. When the restore process is complete, click Finish.
   9. Return to the Services window and click Refresh. If any of the services that you stopped has not restarted, right-click it and select Start.