Upgrading Forcepoint DLP

Start the upgrade process by upgrading the management server. This is critical, because if supplemental servers or agents are upgraded before the management server, they stop communicating. When the management server is upgraded first, it continues communicating with the components until they are upgraded.

  1. Perform the management server upgrade steps in the order described in the following sections:
    1. Upgrade the management infrastructure.
    2. Upgrade the data security components on the management server.
    3. Complete post-upgrade steps on the management server.
  2. Post upgrade of the management server, upgrade supplemental servers and any other server components as described in following sections:
    • Upgrade supplemental servers and Windows-based agents.
    • Upgrade protectors
    • Upgrade the Forcepoint DLP Protector software.
  3. After upgrading the management server and other server components, it is essential to deploy changes. See section Deploy settings.
  4. If you have a DLP Cloud Applications license and are not already connected to Data Protection Service, see section Data Protection Service before upgrading.
  5. If you are using Dynamic Data Protection (Endpoint DLP and Forcepoint Behavioral Analytics), you need to download the RAP User Manager tool to enable users for Dynamic Data Protection on a DLP system. See the Forcepoint Dynamic Data Protection Getting Started Guide for more information.