Step 2: Connect Forcepoint Email Security Cloud to Data Protection Service in the cloud portal

Before you begin

Use the Account > Data Protection Settings page of the cloud portal to enable and configure the integration with Forcepoint Email Security Cloud and Forcepoint DLP.

Upload the configuration file provided by Forcepoint in the fulfillment email you received. This file provides the information needed to connect the cloud service to Data Protection Service and is the same file used when configuring Data Protection Service in the Data module of the on-premises Forcepoint Security Manager.

Steps

  1. Click Browse, then locate and select the JSON file you received from Forcepoint.
    The filename appears in the Configuration file entry.
  2. Click Upload.
    When the upload is successful, the remaining fields are automatically populated.
  3. Verify that the correct Customer Name is shown in the Forcepoint Security Manager. If the Customer Name is incorrect, contact Forcepoint Technical Support.
    The Browse and Upload buttons are not available for users with View Configuration web permissions.
  4. Use the Email Defaults section to view how data security is handled in new email policies. DPS fallback behavior is set to Allow by default and cannot be changed.
    DPS fallback behavior is configured as a backup in the event of a Data Protection Service timeout or other error. With this behavior set to Allow, all email messages received while Data Protection Service is unreachable are delivered. This ensures that emails are not unnecessarily quarantined.
    Navigate to Email > Policy > Policy Name > Data Protection to configure your email policies with the new data security option.