Sample communications

Below is an introduction to the Forcepoint Email Security Cloud services that you can use with your own end users. Some of this text may not be relevant depending upon the services you have chosen.

Dear user,

We are introducing a new email analysis service, called Forcepoint Email Security Cloud, to filter out spam (junk email), computer viruses, phishing attacks, and email with inappropriate content.

Forcepoint Email Security Cloud uses a highly advanced spam detection engine to block email at the Internet level, before it reaches our network. All your email will continue to be delivered as normal, but you should notice a reduction in the volume of junk email you receive. We have also implemented a content filtering service to protect you and the business. By analyzing the content of email, we can ensure that those containing inappropriate words or file attachments do not enter or leave the organization.

In general, you won’t be aware that Forcepoint Email Security Cloud is running. However, one of the reasons we chose Forcepoint Email Security Cloud is that it gives you, the end user, some control over the way the service operates. Details of how to use this functionality are contained in the attached End User Guide.

No spam detection engine is foolproof, however we believe Forcepoint Email Security Cloud will block over 98% of all our spam email.

The service will go live on XXXX. If anyone has any questions please contact the helpdesk.