Change the Log Server IP address

When the Management Server and Log Server are installed on different appliances, you can change the IP address of the Log Server by following these steps.

When you change the Log Server’s IP address, the traffic between the Log Server and the engines is interrupted and the logs are spooled on the engines. Changing the IP address might also mean that the transfer of engine status and statistics information is temporarily interrupted.

Before changing the IP address, we recommend making a backup of the Management Server and the Log Server.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Request a license binding change for the Log Server if the license is bound to the Log Server’s IP address at https://⁠stonesoftlicenses.forcepoint.com and install the new license.
  2. Edit the <installation directory>/data/LogServerConfiguration.txt file on the Log Server and update the Log Server IP address.
  3. In the Management Client, open the Log Server properties and update the Log Server IP address.
  4. Stop and restart the Log Server service.
  5. Refresh the policies of all engines that send data to the Log Server.