Upgrade instructions

Take the following into consideration before upgrading the SMC.

Note: The SMC (Management Server, Log Server, and Web Portal Server) must be upgraded before the Secure SD-WAN Engines are upgraded to the same major version.
  • The following features are removed and are no longer supported:
    • ATD Server. This feature is only supported on engine versions 5.8 to 6.3.
    • ePO Server.

    • BrightCloud situations and categories. This feature is only supported on engine version 6.4 and older.

      Before you upgrade, if any of the legacy BrightCloud URL category situations or tags are referenced in policies, filters, or reports, you must remove these references or change references to point to the current URL categories.

      Navigate to Configuration > Engine > Other Elements > Network Applications to remove or change references of the legacy BrightCloud URL category situations or tags.

      The BrightCloud situations are identified with their name that has the pre-fix “BC_"

      The following is the list of BrightCloud categories:
      • URL Filtering
      • Games / Gambling
      • Lifestyle
      • Drugs
      • Information / Technology
      • Society / Education / Religion
      • Mature / Violent
      • Purchasing
      • Risk / Fraud / Crime
      • Business / Services
      • BrightCloud System Situations
      • Entertainment / Culture
      • Pornography / Nudity
      • Information / Communication
      • Network Bandwidth Loss
      • Productivity Loss
      • Security Risk
      • Legal Liability
      • Business Usage
    Important: Before you upgrade, remove these elements or change them to current supported features in your SMC configuration.
  • SMC 7.1 requires an updated license.
    • If the automatic license update function is in use, the license is updated automatically.
    • If the automatic license update function is not in use, request a license upgrade on our website at https://⁠stonesoftlicenses.forcepoint.com. Activate the new license in the Management Client before upgrading the software.
  • To upgrade a lower version of the SMC to 7.1, we strongly recommend that you stop all SMC servers and create a backup before continuing with the upgrade. After creating the backup, run the appropriate setup file, depending on the operating system. The installation program detects the old version and does the upgrade automatically.
  • When you upgrade the SMC, the dynamic update package that is included with the SMC installer is imported and activated. However, if a newer version of the dynamic update package has previously been imported or downloaded before the upgrade, the newest version is activated instead.
  • You can upgrade from the following SMC versions; however, only the latest maintenance release and LTS versions are tested. Hence, It is recommended to upgrade to the latest LTS release of SMC, regardless of FlexEdge Secure SD-WAN Engine versions being managed.
    • 6.8.0 – 6.8.15 (LTS release versions)
    • 6.9.0 – 6.9.3
    • 6.10.0 – 6.10.11 (LTS release versions), 6.10.100
    • 6.11.0 – 6.11.2
    • 7.0.0 – 7.0.3