If the Management Server is not set up to download engine upgrades automatically, download the installation files manually.
You must also check the installation file integrity using the file checksums. In Windows environments, you can use Windows PowerShell to generate checksums. Several third-party programs are also
available.
For more details about the product and how to configure features, click Help or
press F1.
Steps
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Go to https://support.forcepoint.com.
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Login with your Forcepoint Customer Hub account.
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Select Downloads.
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Navigate to .
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Click the version of the Secure SD-WAN software that you want to download, then download the .zip installation file.
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On your local computer, change to the directory that contains the files to be checked.
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(Linux only) Generate a checksum of the file using one of the following commands, where filename is the
name of the installation file:
- sha256sum filename
- sha512sum filename
For Windows, see the documentation for the third-party checksum program.
Example:
$ sha256sum sg_engine_1.0.0.10000_x86-64-small.zip
5d8e8ae6638d8d6a3ef41492442d5224c823b488eb439a0a344b0fcf9cc3cdd0 sg_engine_1.0.0.10000_x86-64-small.zip
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Compare the displayed output to the checksum on the website.
CAUTION:
Do not use files that have invalid checksums. If downloading the files again does not help, contact
Forcepoint Technical
Support to resolve the issue.
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Log on to the Management Client, then select .
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Select the engine upgrade (sg_engine_version_platform.zip file), then click
Import.
The import takes a while. You can see the related messages in the status bar at the bottom of the Management Client window.
Note: The Management Server verifies the digital signature of the .zip file before importing it. The signature must be valid for the import to succeed. If the verification fails, an error message
is shown. Verification failure can result from an out-of-date SMC version or an invalid or missing signature.
Menu > File > Import > Import Engine Upgrades.