Logging on and portal security

To access the portal, visit https://portal.bitglass.com/accounts/login/. (For tips on navigation the portal, see Navigating the cloud portal.)

The logon process uses cookies where possible. For the best user experience, we recommend that you accept cookies from the Security Portal. If your web browser is unable to, or is configured not to accept cookies from the portal, an additional screen appears during logon reminding you of the benefits of securing your session.

If the portal cannot use cookies to secure the session, it falls back to ensuring that all requests for the session come from the same IP address. This may cause problems for you if your company has several load-balanced web proxies, because the portal perceives requests coming from several sources as a security breach. Companies with a single web proxy or a cooperating web proxy farm should not be affected.

To avoid problems, we recommend enabling cookies on your web browsers.