End user permissions

Forcepoint Email Security Cloud antispam provides a range of end-user self-service options. These are all initiated using the Forcepoint Email Security Cloud personal email report (see End-User Self Service).

You can enable or disable the ability for users to populate and manage their own individual blocklist and allowlist, and the option to release a copy of quarantined spam to themselves. These settings can be set for the policy, and can also be set for individual users, groups, or domains, using Antispam Exceptions. See Antispam exceptions.

Note: A user can never prevent an email containing a virus from being quarantined and, regardless of these settings, can never release one.

Allowlists always take priority over blocklists. If you have an email address in blocklist for the policy, a user can allowlist it and, assuming it has no other issues, such as containing a virus or contravening a Content rule, it is delivered. To prevent a user receiving certain types of email, we recommend that you configure a content filtering policy. See Content Filter tab).