Allowing on endpoint management agents

For customers using other endpoint management agents such as Carbon Black or FireEye, you may need to allow the Forcepoint Data Security Cloud | SSE SmartEdge agent installer, the Forcepoint Data Security Cloud | SSE signed certificate, as well as the services/processes it runs to ensure the installation and/or services are not blocked by your security controls.

You will need to allow the following:
  • SmartEdge Agent Installer: Ensure that the installation of the Forcepoint Data Security Cloud | SSE SmartEdge agent doesn't get blocked.
  • Services/Processes: You will need to allow the following services that the SmartEdge agent runs to ensure full functionality.
    • Windows
      • seproxysvc: This service manages the seproxy process.
      • seproxy: This is the process that runs the actual proxy function of the agent.
      • bgptray: The SmartEdge agent tray icon used to access logs and debugging.
      • bgpagent: The actual agent service that sends/receives the policy information from the Forcepoint Data Security Cloud | SSE portal and PAC file.
    • Mac
      • bgpagent: The actual agent service that sends/receives the policy information from theForcepoint Data Security Cloud | SSE portal and PAC file.
      • seproxy: This is the process that runs the actual proxy function of the agent.
      • SmartEdge_Agent: The SmartEdge agent tray icon used to access logs and debugging.
  • Bitglass Cert: The signed Forcepoint Data Security Cloud | SSE certificate to ensure access.