Change the Management Server or Log Server platform

You can change the hardware or the operating system that the Management Server or Log Server components run on.

Note: For any Web Portal Server, install the new Web Portal Server as a fresh installation as instructed in the Forcepoint FlexEdge Secure SD-WAN Installation Guide.
Note: If you want to change the platform of the active Management Server in an environment with multiple Management Servers, it is recommended to set another Management Server as the active Management Server before you start changing the platform of the Management Server that used to be the active Management Server.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Take backups of your Management Servers and your Log Servers.
    Note: The Web Portal Server has no information to back up.
  2. (Multiple Management Servers only) Open the Secure SD-WAN Manager HA Administration dialog box and temporarily exclude the additional Management Servers from database replication.
  3. Install new Management Servers and Log Servers on the new platforms.
    See the Forcepoint FlexEdge Secure SD-WAN Installation Guide.
  4. (Single Management Server only) Restore the Management Server and Log Server backups from the old environment to the new installation.
    Note: If you change the platform of a standby Management Server in an environment with multiple Management Servers, do not restore a backup on the standby Management Server. To restore the management database on the standby Management Server, synchronize the management databases manually between the active Management Server and the standby Management Server when the standby Management Server is back online.
  5. (Hardware change) Shut down and disconnect the old Management Server or Log Server hardware.
  6. (Hardware change) Connect the new Management Server or Log Server to the network environment.
  7. (Multiple Management Servers only) If database replication between Management Servers fails, run Secure SD-WAN Manager server diagnostics to troubleshoot the situation.