Reset a firewall's local user database

You can replace the firewall’s local copy of the user database with a copy of the internal user database on the Management Server.

If you use the internal user database of the Secure SD-WAN Manager, the user information is stored centrally on the Management Server. When changes are made, they are incrementally replicated to each firewall node to guarantee fault-tolerant authentication. If necessary, you can perform a full synchronization manually.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Right-click a Single Firewall or individual nodes of a Firewall Cluster and select Commands > Reset User Database.
  2. Click Yes in the Confirmation message.
    The node’s local copy of the user database is replaced with a copy of the internal user database on the Management Server.