Verify the name of the LDAP domain

If you use the Directory Synchronization Tool to synchronize users with Web Security Cloud, verify that the name of the External LDAP Domain element in the SMC Management Client is the same as the name of the Windows logon domain.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Select Configuration, then browse to User Authentication.
  2. Select Users to view the list of configured LDAP domains.
  3. Right-click the External LDAP Domain element that represents the Windows logon domain, the select Properties.
  4. Verify that the name of the External LDAP Domain element matches the name of the Windows logon domain.

Next steps

If the name of the External LDAP Domain element matches the name of the Windows logon domain, no further actions are needed.

If the name does not match, do the following depending on the SMC version:

  • SMC 6.6.3 or higher — Rename the External LDAP Domain element to match the name of the Windows logon domain, then continue the EasyConnect configuration according to the preferred method.
  • SMC 6.6.2 or lower — Create a new External LDAP Domain element, then update the references to user groups and users in the policy of the NGFW Engine.