Before you begin

Before installing and running the synchronization client, be clear about what directory information you do and do not need to send to the cloud service.

For example, users may be members of many groups—some global groups (like “All” and “All Sales”), a geographical group (like “London” or “New York”), a department (like “NY Telesales”), and so on.

It is important to synchronize only groups that are going to be useful in the cloud (for setting policies or exceptions, for example). Using the diagram in the next section:

• If members of the New York Telesales department use a policy that gives them special permissions, synchronize the “NY Telesales” group.
• If you do not use geographical policies, do not synchronize the “London” group, even though the London users might be using the cloud service.

The cloud service is designed to accept users with references to groups that are not synchronized to the service.

For specific information about preparing to synchronize directory information, see:

• LDAP filter for users, groups, and email
• Multiple domains
• Synchronizing Dynamic Distribution Lists
• Renaming groups in your directory