Preparing end users for deployment

Before deploying Forcepoint Web Security Cloud, you should inform your users what the service does and how it impacts them. This may be a legal requirement in some countries. Below is some sample text that you can use as a model for an initial communication. You can also customize the registration email templates and pre-logon welcome page, if you are going to use them.

Introduction to the Forcepoint Web Security Cloud service

Forcepoint Web Security Cloud is an advanced web protection service that we have deployed to protect Internet users from computer viruses and other webbased threats such as spyware. All of our Internet traffic is directed to data centers where these threats are filtered out and our Internet acceptable use policy is enforced.

Many websites contain viruses or inappropriate and potentially offensive content. Links to these sites may show up in search results, and the type of content may not be obvious until it is too late. Forcepoint Web Security Cloud allows us to block these sites.

Internet acceptable use policy

We have published an Internet acceptable use policy that outlines your responsibilities as an individual when using company resources to access the Internet. Forcepoint Web Security Cloud allows us to enforce this policy, report on web usage, and block inappropriate downloads. In the event that a website is blocked, you are presented with a page explaining why.

We recognize that different people need to access different types of websites to perform their jobs, so if sites that you are trying to access are being blocked, please email XXXX, include the website address and the reason why you need to access it. The full website address can be copied from your browser address bar.

Note: For information about acceptable use policy notices, see Notification pages in the cloud portal Help. This feature is not available for I Series appliance deployments.

End-users who must self-register to connect to the Internet through the cloud service should have the following instructions:

Registering to use Forcepoint Web Security Cloud

To use the Forcepoint Web Security Cloud service, you first need to complete a simple, one-time registration process:

If not using bulk registration

Click the link below. It takes you to the end-user registration portal.
```
https://www.mailcontrol.com/enduser/reg/index.mhtml
```
Enter your name and email address and click Submit.
When you receive an email from Forcepoint, click the link it contains.

If using bulk registration

You will receive an email containing a link that you should click.

If using basic authentication:

This takes you to the end-user registration portal. Enter the password that you want to use when you access the web (twice), and click Submit.

Registration is now complete, and you are not required to register again. To check that you are correctly registered, shut down all browsers and open a new one. When you try and access a website, you are first asked to log in. Type the email address and password that you used to register with Forcepoint Web Security Cloud and click OK. You may want to check the box that invites you to save these login details to simplify future logins.

If using NTLM transparent identification without directory synchronization:

This takes you to the end-user registration portal. Enter the password that you want to use when you access the web (twice), and click Submit.

Now enter a URL, such as www.forcepoint.com, into your browser address bar and you are presented with the final registration page.

Type the email address and password that you used to register with Forcepoint Web Security Cloud into the appropriate boxes.

If using basic authentication:

Logging in when you access the web

You need to log in every time you open a new browser to access the Internet. If you leave your browser open, you are not required to log in again. If you need a second browser window, do not launch a new browser. In your existing one, click File > New Window. This opens a new browser session without you having to login again.

For remote users who use Forcepoint Web Security Cloud with basic authentication when working remotely:

Accessing the Internet when you are not in the office

When you are working in the office, Forcepoint Web Security Cloud is able to recognize that you work for COMPANY NAME and can protect you from Internet threats according to our policy. To ensure that you are still protected when you are not working from the office, when you access the Internet, you are asked to log in. You must use the email address and password that you entered during Forcepoint Web Security Cloud registration before you can continue.