Create a new administrator contact

To create the new contact:

Steps

  1. In the cloud portal, on the main toolbar, click Account, then select Contacts.
  2. Under the Contacts list, click Add.
  3. Enter identifying information for the new contact in the First name and Surname fields. For example, “Traffic” and “Logging.”
  4. Click Submit.
  5. Click the link provided to supply a User name for the account.
  6. Enter a password for the contact. It must conform to the password policy on the main Contacts page.
  7. Enter a password expiration date for the contact. To avoid having to regularly update it, this should be different than the regular account settings; it should span a longer period. The maximum period is 365 days.
  8. Under Account Permissions, check the Log Export box, and any other permissions you want to give this user. You can act as an administrator from this logon.
    Note: If you give this contact only the Log Export permission and nothing else, the user name and password cannot be used to log on to the cloud portal. The View Reports permission is the minimum permission a user needs to be able to log on.
  9. Click Submit.