Procedure to edit or create the dc_config.txt file

Steps

  1. Go to the web protection bin folder (by default, C:\Program Files\Websense\Web Security\bin) on the DC Agent machine.
  2. If the dc_config.txt file already exists, make a backup copy in another location.
  3. Create or open the dc_config.txt file using a text editor.
  4. List all of your domains and domain controllers, or verify that all of your domains and controllers are listed. For example:
    [WEST_DOMAIN]
    dcWEST1.forcepoint.com=on 
    dcWEST2.forcepoint.com=on 
    [EAST_DOMAIN]
    dcEAST1.forcepoint.com=on 
    dcEAST2.forcepoint.com=on

    If you are editing a file, and domains or domain controllers are missing, you can add them. Before adding entries, run ping <domain dns name> on the DC Agent machine to make sure that the agent can see the new domain.

  5. If there are domain controllers in the list that DC Agent should not poll, change the entry value from on to off. For example:
    dcEAST2.domain1.com=off
    • If you configure DC Agent to avoid polling an active domain controller, the agent cannot transparently identify users logging on to that domain controller.
    • If DC Agent’s automatic domain discovery has detected a domain controller that should not be used to identify users, set the entry to off, rather than removing it. Otherwise, the next discovery process will re-add the controller.
  6. Make sure that the file includes a carriage return after the last entry.
    If this hard return is not included (creating a blank line at the end of the file), the last entry in the file gets improperly truncated, and an error message appears in the websense.log file.
  7. Save your changes and close the file.
  8. Use the Windows Services tool to restart the Websense DC Agent service.