Step 4: Restart services before starting the upgrade
- To ensure the success of the upgrade, manually stop and start all the web protection services except Log Server before beginning the upgrade. (Log Server should remain stopped, as
described in Step 1: Prepare for upgrade.)
- Windows: Navigate to the Web Security directory (C:\Program Files
or
Program Files (x86)\Websense\Web Security\, by default) and enter the following command:
WebsenseAdmin restart
- Linux: Navigate to the Websense directory (/opt/Websense/, by default) and enter the following command:
./WebsenseAdmin restart
- Appliance: In the Appliance Manager or CLI, restart the appliance.
- Windows: Navigate to the Web Security directory (C:\Program Files
or
Program Files (x86)\Websense\Web Security\, by default) and enter the following command:
- Make sure that all web protection services (except Log Server) are running successfully before you begin the upgrade. If any service is stopped, start the affected service or services.
During the upgrade, when web protection services are stopped, policy enforcement stops. Users have unrestricted access to the Internet until the services are restarted.
The Forcepoint URL Database is removed during the upgrade process. Filtering Service downloads a new URL Database after the upgrade is completed.