Customizing SSL connection failure messages

Administrators can use the tabs of the Configure > SSL > Customization page in the Content Gateway manager as follows:

  • Certificate Failure: customize the message users receive when they are trying to connect to a site that has an invalid certificate.
  • Connect Error: customize the message users receive when Content Gateway is unable to connect to the destination web server.

The following variables may optionally be included in the message templates.

%P Protocol (HTTP or HTTPS)
%o The IP address of the host of the proxy that generated the message
%H Remote hostname of the request
%t Time
%s Name of the Content Gateway server
%u Complete URL
$$DETAILS Detailed error message
$$TICKETID The ID number of the incident.