If automatic registration between Content Gateway and Forcepoint DLP fails, administrators can attempt the following manual registration steps:
Steps
-
Ensure that the Content Gateway and Forcepoint management server systems are running and accessible, and that their system clocks are synchronized within a few minutes.
-
Ensure that Web DLP (integrated on-box) option is enabled on the tab in the Content Gateway manager.
-
Next to Web DLP (integrated on-box), click the Not registered link to open the screen.
-
Enter the IP address of the management server.
-
Enter a user name and password for logging onto the Forcepoint Security Manager. The user must be an administrator with Data Security module Deploy Settings privileges.
-
Click Register. If registration is successful, a message confirms the result and prompts you to restart Content Gateway.
If registration fails, an error message indicates the cause of failure. Correct the problem and perform the registration process again.