Content Gateway HTML messages sent to clients

Content Gateway returns detailed error messages to browser clients when there are problems with the HTTP transactions requested by the browser. These response messages correspond to standard HTTP response codes, but provide more information. A list of the more frequently encountered HTTP response codes is provided in Content Gateway standard HTTP response messages. You can customize the response messages.

The following table lists the Content Gateway hard-coded HTTP messages, their corresponding HTTP response codes, and their corresponding customizable files.

HTTP Code and Title Description Customizable Filename

403

Access Denied

You are not allowed to access the document at location URL. access#denied

400

Bad HTTP request for FTP Object

Bad HTTP request for FTP object. ftp#bad_request

500

Cache Read Error

Error reading from cache. Please retry request. cache#read_error

504

Connection Timed Out

Server has not sent any data for too long a time. timeout#inactivity

400

Content Length Required

Could not process this request because no Content-Length was specified. request#no_content_length

400

Cycle Detected

Your request is prohibited because it would cause an HTTP proxy cycle. request#cycle_detected

403

Forbidden

port_number is not an allowed port for SSL connections.

(You have made a request for a secure SSL connection to a forbidden port number.)

access#ssl_forbidden

401

FTP Authentication Required

You need to specify a correct user name and password to access the requested FTP document URL. ftp#auth_required

502

FTP Connection Failed

Could not connect to the server server_name. connect#failed_connect

502

FTP Error

The FTP server server_name returned an error. The request for document URL failed. ftp#error

400

Host Header Required

An attempt was made to transparently proxy your request, but this attempt failed because your browser did not send an HTTP Host header.

Manually configure your browser to use the following URL as an HTTP proxy:

https:// proxy_name:proxy_port

See your browser’s documentation for details.

Alternatively, end users can upgrade to a browser that supports the HTTP Host header field.

interception#no_host

400

Host Header Required

Your browser did not send a Host HTTP header field and therefore the virtual host being requested could not be determined. To access this website, upgrade to a browser that supports the HTTP Host header field. request#no_host

505

HTTP Version Not Supported

The origin server server_name is using an unsupported version of the HTTP protocol. response#bad_version

400

Invalid HTTP Request

Could not process this client_request HTTP method request for URL. request#syntax_error

502

Invalid HTTP Response

The host server_name did not return the document URL correctly. response#bad_response

502

Malformed Server Response

The host server_name did not return the document URL correctly. response#bad_response

502

Malformed Server Response Status

The host server_name did not return the document URL correctly. response#bad_response

504

Maximum Transaction Time exceeded

Too much time has passed transmitting document URL. timeout#activity

502

No Response Header From Server

The host server_name did not return the document URL correctly. response#bad_response

504

Not Cached

This document was not available in the cache, and you (the client) accept cached copies only. cache#not_in_cache

404

Not Found on Accelerator

The request for URL on host server_name was not found. Check the location and try again. urlrouting#no_mapping

502

NULL

The host hostname did not return the document URL correctly. response#bad_response

407

Proxy Authentication Required

Please log in with user name and password. access#proxy_auth_required

502

Server Hangup

The server hostname closed the connection before the transaction was completed. connect#hangup

302

Temporarily Moved

The document you requested, URL, has moved to a new location. The new location is new_URL. redirect#moved_temporarily

406

Transcoding Not Available

Unable to provide the document URL in the format requested by your browser. transcoding#unsupported

502

Tunnel Connection Failed

Could not connect to the server hostname. connect#failed_connect

502

Unknown Error

The host hostname did not return the document URL correctly. response#bad_response

500

Unknown Host

Unable to locate the server named hostname. The server does not have a DNS entry. Perhaps there is a misspelling in the server name or the server no longer exists. Double-check the name and try again. connect#dns_failed

400

Unsupported URL Scheme

Cannot perform your request for the document URL because the protocol scheme is unknown. request#scheme_unsupported